Beverage-equipment field service
DRAFT OPS™Draft service, on one record.
Draft Ops™ is software as a service (SaaS) for scheduling, dispatching, ticketing, and managing field-service operations, technicians, and draft-line cleaning routes in the beverage-equipment industry.
The service company
Built for crews that service draft beer accounts.
Field and office
One login for the technician's phone and the web office.
Private by login
Your data stays in your company.
The services
What Draft Ops™ does
Draft Ops™ is software as a service (SaaS) for scheduling, dispatching, ticketing, and managing field-service operations, technicians, and draft-line cleaning routes in the beverage-equipment industry.
Line-cleaning companies, draft-service operators, beverage-equipment service teams, and distributors' service crews run the day from one system. Scheduling keeps every account on the book. Dispatch puts a technician on the work. Ticketing replaces the paper work order. Route management covers draft-line cleaning routes. Install and service completion paperwork leaves as a branded PDF. The office dashboard, reports, and customer-facing records stay on the same account. Technicians carry a mobile app for iPhone and Android. The office stays on the web.
From the day you have
The work happened. The record should have stayed with it.
Missed cleanings
An account slips off the book, and a competitor is already in the door.
Every account on schedule
The next visit stays visible for the office and the technician.
Paper work orders
The job is done. The paper is in the truck. The office is still guessing.
Tickets on the record
Work orders live with the account, not on a clipboard.
No proof of service
The account asks what happened, and the day has to be rebuilt from calls.
Every visit documented
The visit is on the record, with proof, before anyone has to chase it.
Dispatch chaos
A call comes in and the day gets rewritten by phone.
Dispatch in minutes
The right technician is on the work without a phone tree.
Techs off-route
The book says one thing. The truck does another.
One route
The office book and the technician's day are the same list.
Slow statements
Finished work waits because the paperwork is incomplete.
Branded paperwork
Professional PDFs, in your company's name, ready for the statement.
Accounts lost
The company that cannot show the work loses the account.
A record they can trust
Customer-facing records stay with the account, and with you.
Capabilities
The whole service day.
01
Scheduling
Every account stays on a route. Missed cleanings surface before the account is gone.
02
Dispatch
Service work lands on a technician. Dispatch in minutes, not a round of calls.
03
Ticketing
Work orders and service tickets sit on the account. Paper is no longer the system of record.
04
Draft-line cleaning routes
Route management for line cleaning, shared by the technician and the office.
05
Branded paperwork
Install and service completion paperwork leaves as a branded PDF in your company's name.
06
One record
Office dashboard, reports, and customer-facing records. A technician mobile app for iPhone and Android.
Field and office
The technician's phone. The office's desk.
A mobile app for iPhone and Android. A web office for scheduling, dispatch, ticketing, and the record of the work.
Why this exists
Built by an operator who has run draft service for several decades.
Draft Ops™ is for the company that lives on routes, cleanings, installs, and the proof an account expects. Your book is not a shared catalog.
Security
Your book stays in your company.
Office and field sign in. You own the data. Another company on Draft Ops™ does not see your people, accounts, or history.
Questions
Before you ask for a demo.
Who is Draft Ops™ for?
Companies that service draft beer accounts: line-cleaning and draft-service operators, beverage-equipment service companies, and distributors' service teams.
What are we buying?
Software for the field and the office. A high performance service tracking and reporting software.
Is there a mobile app?
Yes. Technicians use a mobile app for iPhone and Android. The office uses the web. One login, one record.
What does the account see?
Install and service completion paperwork as branded PDFs, plus customer-facing records of the visit, in your company's name.
Who owns the data?
You do. Each company's people, accounts, and history stay in that company, private by login. Another company on Draft Ops™ does not see them.
See it on the routes you run.
Tell us the markets you cover and about how many accounts you service. We'll reply promptly.